E-mail: [email protected]
Our e-mail address
All contact goes through one address: [email protected].
- no telephone number
- no office or postal address
- no live chat, WhatsApp or Telegram account
Messages that claim to come from us through any other channel are not genuine and should be ignored. There is no paid support line, and we never charge for answering a question about the guide. Writing in simple English is fine.
What we are happy to hear about
We welcome messages about the content of this site:
- a mistake or outdated detail on the main page
- a part of the guide that was unclear
- a problem loading the fun-mode demo on your device
- questions about our privacy policy or a request to delete your e-mails
Short, specific messages are the easiest for us to act on.
Please do not include
We will never ask you for login details, verification codes, payment information or copies of ID. If you receive a message that does, and it claims to come from us, it is not genuine. When you write to us, share only what is needed to explain your question. If you are unsure whether something is needed, leave it out.
Limits of what we can do
We are not Spribe and not a casino, so we cannot help with anything to do with an operator account. That includes withdrawals, deposits, bonuses, blocked accounts and disputes over bets. We have no access to any operator's systems and no influence over their decisions. Questions about the game itself, or about our page, are where we can actually be useful.
Response times
We read every message. We cannot promise a reply within a set time, and some messages, such as general comments, may not need an answer. Corrections that check out are made on the page, usually without a separate reply.
If your message is about gaming harm, please also see our responsible gaming page for helplines.
Last updated: Oct 14, 2026